CharHaven is a community-driven creative platform for original character design, worldbuilding, and roleplay. These guidelines exist to ensure every member — regardless of age or background — can participate safely and enjoyably. By using CharHaven, you agree to follow these guidelines in addition to our Terms of Service.
01 Our Mission
CharHaven exists to provide a safe, inclusive, and creative space for character design enthusiasts, worldbuilders, writers, and artists. We believe creativity flourishes in environments where people feel protected and respected.
02 Content That Is Welcome
We encourage and celebrate:
03 Age-Appropriate Content Standards
CharHaven is an 18+ platform. Content shared on the platform must follow these rating categories:
| Rating | Description | Visibility |
|---|---|---|
| General | Safe for all ages. No violent, sexual, or disturbing content. | Visible to all users |
| Mature (18+) | Contains themes, imagery, or language intended for adult audiences. This includes artistic nudity, graphic violence, heavy themes, or suggestive content. | Hidden by default. Only shown to verified 18+ users who explicitly opt in. |
Mature content is filtered, blurred, and age-gated by default. Users under 18 will never see mature content. Users 18+ must explicitly consent before viewing. All mature content remains subject to the prohibited content rules below.
04 Prohibited Content — Zero Tolerance
The following content is strictly prohibited on CharHaven, regardless of how it is tagged or where it is posted. Violations will result in immediate permanent ban and may be reported to law enforcement:
05 Behavioral Standards
All members are expected to:
- Treat other members with respect and dignity in all interactions.
- Not engage in harassment, stalking, bullying, or intimidation.
- Respect other creators' intellectual property and provide proper credit.
- Not impersonate other users, staff, or public figures.
- Report violations rather than engaging in vigilante moderation.
- Not attempt to circumvent content filters, age gates, or safety systems.
- Not use automation, scraping, exploits, alt-account abuse, or deceptive growth tactics to manipulate platform systems or visibility.
06 Platform Abuse, Fraud & Manipulation
Some conduct harms the reliability of CharHaven even when it is not posted as public content. The following is prohibited:
- Attempting to exploit bugs, bypass access controls, evade rate limits, or interfere with site security.
- Artificially inflating engagement, follows, donations, scores, shop activity, or event participation through scripts, alt accounts, or coordinated abuse.
- Scams, fraudulent commissions, phishing attempts, or false claims intended to obtain money, perks, or account access.
07 Reporting Violations
If you see content or behavior that violates these guidelines:
- Use the Report button on any character, image, post, comment, or user profile to file a report directly to our moderation team.
- Email us at admin@charhaven.com for urgent safety concerns.
- DMCA takedowns can be submitted via our DMCA Takedown Form.
All reports are reviewed by our moderation team. We do not disclose the identity of reporters to the reported user.
08 Enforcement Ladder
Violations are handled proportionally. We follow a progressive enforcement system:
| Level | Action | When Applied |
|---|---|---|
| 1 | Warning — Content removed, educational notice sent | First-time minor violations (e.g., untagged mild content) |
| 2 | Strike — Formal strike on account, content removed | Repeated minor violations or moderate violations |
| 3 | Temporary Suspension — Account locked for 7–30 days | Serious violations or accumulation of 3+ strikes |
| 4 | Permanent Ban — Account terminated | Zero-tolerance violations (CSAM, illegal content) or repeat serious offenses |
CharHaven reserves the right to skip enforcement levels for severe violations. Zero-tolerance content (Section 04) always results in immediate permanent ban.
09 Protecting Minors
CharHaven takes the safety of young users extremely seriously:
- Users must be 18 years or older to create an account.
- Mature content is hidden by default and requires age verification + explicit opt-in to view.
- Users under 18 cannot access mature content under any circumstances.
- Adults who solicit minors will be permanently banned and reported to authorities.
- If we discover a user is under 18, their account will be immediately terminated and all data deleted.
10 Appeals Process
If you believe your content was removed or your account was actioned in error, you may submit an appeal by emailing admin@charhaven.com with:
- Your username
- The content or action in question
- Why you believe the action was incorrect
Appeals are reviewed as capacity allows, typically within 7 business days. Decisions on zero-tolerance violations, credible security abuse, or clearly unlawful content may be final.
11 Roleplay & Collaboration Ethics
CharHaven is built for creative collaboration, including roleplay. The following rules apply to all RP interactions:
- All roleplay participants must consent to the theme and content level before beginning a scene.
- Out-of-character (OOC) requests to stop, change direction, or modify content level must be respected immediately.
- Mature roleplay (18+) must only occur between verified 18+ users and must be tagged appropriately.
- Using roleplay as a pretext for harassment, grooming, or boundary violations is a zero-tolerance offense.
12 AI-Generated Content Disclosure
- Content generated primarily by AI tools (text, images, or other media) must be clearly labeled as AI-generated when posted publicly.
- AI-assisted content (e.g., edited AI art, AI-drafted backstories that are significantly revised) does not require labeling but attribution is encouraged.
- AI-generated content must comply with all content standards, including the prohibited content rules (Section 04).
13 Commissions & Collaboration Standards
CharHaven facilitates creative commissions between users. The following guidelines apply:
- Commission terms, pricing, and timelines should be agreed upon before work begins.
- Deliberate scamming (accepting payment with no intent to deliver) is a bannable offense.
- Disputes between commissioners and artists should first be resolved between the parties. If unresolved, either party may contact moderation through the support form for review.
- CharHaven does not mediate financial disputes or process refunds between users. We may take enforcement action if fraud is confirmed.
14 Impersonation vs. Character Portrayal
To clarify the distinction between creative portrayal and harmful impersonation:
- Allowed: Portraying original fictional characters, licensed fictional characters (fan characters), and OC personas.
- Prohibited: Impersonating real people, other CharHaven users, or staff members in a manner intended to deceive.
- Prohibited: Creating accounts that mimic another user's username, avatar, or identity to confuse or harass.
15 Moderator Discretion
Not every harmful situation can be listed in advance. CharHaven moderators may remove content, restrict features, or take account action when behavior creates a clear safety risk, repeatedly disrupts the community, or undermines the integrity of the service, even if the conduct is not described word-for-word in a single guideline above.
These guidelines may be updated periodically. Continued use of CharHaven constitutes acceptance of the current guidelines.
Questions? Contact Support